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What is a Pharmacy Technician?

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When you visit your local Good Neighbor Pharmacy, you may be helped by a pharmacy technician. Under the supervision of a licensed pharmacist, pharmacy technicians may help assemble medications for prescriptions, provide information to patients, field customer phone calls and perform other administrative duties. Many pharmacy technicians complete a certification program (CPT) to ensure competency in their knowledge of the pharmacy and the law. Pharmacy technicians accept and double-check prescriptions, maintain patient records in a computerized system, stock pharmacy shelves with incoming prescription medications, and check prescription-drug insurance coverage for patients. They maintain proper storage and security conditions for medications, type and affix labels and maintain patient profiles. The next time you stop by your Good Neighbor Pharmacy, say hello to your friendly pharmacy technician! He or she is there to help make your experience at the pharmacy counter a good one, whether you are picking up a prescription, ordering a refill or simply asking a question.

—Source: Good Neighbor Pharmacy
Good Neighbor Pharmacy Health Connection, April 2014